In this conversation, Jessica Vander Ploeg, Vice President of Legal Operations at Belron, shares her unconventional journey from interior design and market research to leading global legal teams. Now Vice President of Legal Operations at Belron, she explains how she oversees strategy, technology, and process enablement across multiple countries.
The discussion dives into practical approaches to legal tech adoption, why Belron prioritizes point solutions over complete CLM systems, and how quick wins, integration planning, and change management drive impact.
Looking ahead, Jessica reflects on the growing complexity of legal technology, the influence of AI, and why thoughtful, proactive planning is essential for the future of legal operations.