In this episode of Contract Heroes, we’re joined by John Roland, a legal operations leader with over 20 years of experience across industries like energy and technology. John shares his perspective on what it takes to implement a contract lifecycle management (CLM) system that truly delivers value—from defining business needs early on to aligning teams around shared goals. John also walks us through his recent Agiloft implementation at Qcells, which Koho was proud to support. You’ll hear firsthand what made the project successful and what others can learn from the process. Whether you're just starting your CLM journey or looking to refine your current setup, this episode is full of practical insights you won’t want to miss.